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Automation

Also known as: Automated workflow, Process automation

Using technology to perform tasks automatically without human intervention. Marketing automation handles repetitive tasks so your team can focus on strategy.

Context

Marketing automation handles repetitive tasks so your team can focus on strategy. When someone downloads your ebook, automation can send follow-up emails, add them to your CRM, and notify your sales team—all without anyone lifting a finger.

Examples

  • 1Sending welcome emails to new subscribers
  • 2Posting to social media on a schedule
  • 3Moving leads between pipeline stages based on behavior

Implementing Agents

AI agents that implement or utilize Automation:

Common Industries

SaaS & TechnologyMarketing & Advertising AgenciesRecruiting & StaffingE-commerce & RetailFinancial Services

Related Terms

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Last updated: January 28, 2026

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